Privacy Policy | Socialsproutrelvlt

1. Introduction and Scope

Socialsproutrelvlt Ltd. ("we", "us", "our") takes the protection of your personal data seriously. This Privacy Policy outlines our practices regarding the collection, use, processing, and disclosure of your information when you use our website (socialsproutrelvlt.com) and associated services. This policy is designed to comply with international data protection frameworks, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Data Collection

We may collect and process the following categories of data:

Identity and Contact Data: Includes first name, last name, email address, and any personal information you provide when using our contact forms.
Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform technology used to access our site.
Usage Data: Information about how you navigate and interact with our website, collected via cookies and similar technologies.

3. Purpose and Legal Basis for Processing

We only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where it is necessary for our legitimate business interests (such as analyzing site traffic and securing our network), and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.
Where you have provided explicit consent, such as opting into analytics tracking via our cookie banner.

4. Third-Party Processors

We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our website and conducting our business. These parties are contractually obligated to keep your information confidential and process it only under our direct instructions. Categories of third parties include analytics providers, hosting services, and email communication platforms.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Contact form inquiries are typically retained for 24 months before being securely deleted. Analytics data is anonymized after 14 months.

6. GDPR and CCPA Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

Request access to your personal data (a "data subject access request").
Request correction of incomplete or inaccurate data.
Request erasure of your personal data ("right to be forgotten").
Object to the processing of your personal data.
Request the restriction of processing.
Request the transfer of your personal data to you or a third party (data portability).
Withdraw consent at any time where we are relying on consent to process your data.

California residents also have the right to opt-out of the "sale" or "sharing" of personal information, though as noted, we do not sell your data.

7. Data Protection Officer (DPO) Contact

We have appointed a Data Protection Officer who is responsible for overseeing questions in relation to this privacy policy. If you have any questions, or if you wish to exercise your legal rights, please contact the DPO at:

Email: [email protected]
Address: Data Protection Officer, Socialsproutrelvlt Ltd., 13 Enigma Way, London, E1 8QK, United Kingdom